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Archive for January, 2008

January 9th, 2008

Medialink 1.0.1

Filed under: Apple, General, Mac OS X, Macintosh, PS3 | Huibert @ 6:41 pm

When I bought my PS3 early last year there where no compatible UPnP solutions for the Mac to stream music, pictures or video to Sony’s console. I was disappointed but since the PS3 didn’t support many popular media types at the time I quickly realized that even if such a solution had been available I probably wouldn’t have used it very frequently. That totally changed last December when Sony released version 2.10 of the PS3 firmware with support for DivX and WMV.

When I tested EyeConnect 1.0.1 in February 2007 I had little success, the console could see the files stored on my Mac but was unable to display my media files. Fortunately, version 1.5.1 which was released later in the year offered much better support for the PS3, using a familiar Mac interface. However, some glitches remained. For starters, EyeConnect does not stream album art or previews of your pictures which is quite annoying. More troubling though is the fact that the PS3 reports frequent (non-fatal) network problems. I have no doubt that ElGato will eventually fix these problems, but at US$49.95 EyeConnect will remain an expensive solution for most console owners.

Yesterday Nullriver announced a new solution called Medialink. This is the same company that produces Connect360, the software Mac owners use to stream media to their XBox 360. The good news is that Medialink works perfectly. During my initial tests yesterday I ran into absolutely no problems. Unlike EyeConnect, MediaLink supports album art and media preview. Pricing is attractive too, at US$20 nobody should hesitate to buy this product since it instantly converts your game console into a gorgeous 1080p media centre.

There has been much talk recently about an upgraded AppleTV with a built-in Blu-Ray drive (and presumably support for 1080p, up from the current 720p). I am quite skeptical that such a product would be very competitive. Even if Apple was able to maintain the price of the enhanced device at US$299, that is just US$120 less than a PS3, including Medialink for your Mac and a Blu-Ray movie. Sure, movie rentals are not available yet on any console, but that is probably not a real differentiator for most customers in the U.S., let alone for those of us who live in countries with no iTunes store.

I am sure that everyone at Apple understands the situation. That is why I am very interested to see what Apple is planning to offer next week at MacWorld. My gut feeling is that Apple will not add Blu-Ray support (maybe 1080p support) and will instead try to make the device more attractive by dropping its price and add more new features beyond the widely expected movie rentals. Welcomed additions could be a web browser that syncs bookmarks with Safari and an RSS reader. DivX support would be nice too, but we all know that with Steve Jobs at the helm of Apple that is extremely unlikely.

Will that be enough to save the Apple TV? It will all depend on price. If Apple is willing to make no money on the hardware in order to increase movie sales and rentals it may work. That would be a major change for Apple though as they have until now consistently followed the opposite strategy, making money on the hardware while working with razor thin margins on the software. However, in order to compete effectively against Sony, a company that is used to lose money on the hardware (at least on their game consoles), they have to adopt the same strategy. With hardware margins hovering around 30% at Apple, a US$199.95 40GB Apple TV seems achievable. Will Steve Jobs announce that next week? Who knows, but it is much more likely than a Blu-Ray equipped AppleTV.


January 7th, 2008

Citibank-Banamex

Filed under: Apple, General, Internet, Mac OS X, Macintosh | Huibert @ 1:13 am

I have never been a customer of Citibank-Banamex. When I landed in Mexico about 15 years ago I started working at a rival (much smaller) bank called Bital (now HSBC) and for me it was much easier to open an account there. I have never switched, not that HSBC’s service is stellar but at least their Internet banking works pretty well.

My wife, however is a Citibank-Banamex customer. She normally does her banking transactions over the phone. However, today she wanted to access her account using the Internet. She called me and asked me to help her, because she was having trouble. It turns out that Banamex only supports IE and Netscape 7. Their error page even tells Mac customers to download either product. They do not seem to know that both products have already been discontinued, which is quite amazing.

The fact is that I have been working with Citi quite closely recently as an IBM Software Architect. They are big Java users, mostly a BEA shop but they have recently started to adopt WebSphere Application Server. From what I know, there is nothing in their current software architecture that would stop them to support either Firefox or Safari. That makes the situation even harder for me to understand. As I told them in an e-mail, it is easier for us to switch banks (and more likely) than switch computers. I do not believe that their customer service department understands that it is very likely that about twenty percent of their customers do not use IE as their default browser. Otherwise, they would probably avoid to ignore/upset such a large constituency.

I am sincerely surprised that in early 2008 we still have to educate such large corporations about standards, but it is clear that we have to. That is why I urge all Citibank-Banamex customers to send a complaint using the e-form that can be found here.

P.S. Yes, I have tried to change the user-agent to IE 7/Vista on Firefox and I was able to bypass the test, but all I got a blank screen. Anyways, I am not really interested in outsmarting their system, what I want them is to fix it.


January 4th, 2008

Does an dockable ultra portable device make sense for Apple?

Filed under: Apple, Macintosh, iPod | Huibert @ 3:13 am

Yesterday the Mac press was abuzz with a new patent filing from Apple regarding an iMac-like notebook docking station. While many companies patent ideas just to prove to shareholders that they are innovating, many seem to believe that this patent is indicative of things to come next week at MacWorld Expo.

I am not convinced, although the idea seems intriguing. Having a laptop that can dock behind a large monitor could allow Apple to sell more monitors and make MacBooks more attractive to potential customers who want to enjoy more screen real estate at their usual workplace. It is an incremental improvement over existing solutions. The problem is that Apple rarely settles for incremental improvements, they tend to prefer radical new designs. So, what if that laptop was not really a laptop but instead an Internet tablet, a larger iPhone if you prefer. This device would work as a standard Macintosh computer when docked and as a portable internet device when used as a stand-alone product.

I have been thinking about how such a device would work and it is clear to me that in order to save energy, this dual personality is required. When docked, the processor could run faster and be refrigerated efficiently using any of the technologies described in the patent. Undocked, with the processor running at lower frequencies, no refrigeration would be required, just like in the case of the iPhone. However, customers are not likely to accept a device that runs their existing Mac applications slower when on the move. That is why such a device would need to behave as a “super-iPhone” with a multi-touch UI and not as a Mac when not connected to the dock. This may seem a weird idea. After all, the reason we buy laptops is to have our computers with us at all time, right? Yes, but most of us do not use our laptop the same way at home or at the office as we do while traveling. At the office I generally create content, outside I display content. That means that I usually need more horsepower at the office than outside. In fact, I would argue that if that such a device allowed me to display presentations, read digital books, browse the Internet, watch videos, listen to my music and update my blog, that would cover most of my needs while on the go. Sure, I would lack the capability to work on my projects with XCode at a Starbucks but that is something most users do not care about. The nice thing about such a design is that it could transform tablet users into Mac users with just the purchase of the dock (which would presumably be optional).

So, can such a device be built today? Sure, if you open a laptop you will see that it does not contain much circuitry. Most of the space is used by the HDD, the optical drive and the keyboard which can be replaced by flash memory, eliminated and substituted by an on-screen equivalent respectively. The question is if such a device would be successful with customers. I am not sure, while early adopters would probably rush to buy such a product, this concept still represents a major paradigm shift and Apple would need to educate the market on how to use such a device, which is both difficult and costly. That is why I do not believe that such a device will be introduced by Steve Jobs on January 15. However, you never know…